Shipping
Free shipping on every order to US addresses. Every piece is made to order: prints and framed pieces ship in 3–7 business days, Lifetime Books take 1–2 weeks to make, then ship. You'll get a tracking number by email as soon as your order ships. Digital downloads aren't shipped; collect them on our download page with your order number.
Returns and our promise
Every piece is made to order with your details, so we can't accept returns for a change of mind. If your order arrives damaged, defective or with a mistake on our part, contact us within 14 days with a photo and we'll reprint it free. Please double-check the name, date and team before ordering, since we print exactly what you enter.
Cancellations
You can cancel within 24 hours of ordering, before your piece is printed.